Helpful Software

We have listed a few software items that we have found helpful in the everyday maintenance of your computer.

Spy-ware & Anti-virus

Two pieces of software no Windows computer should be without are:
AVG Anti-virus From AVG Technologies, formerly Grisoft
Ad-Aware
From Lavasoft

Special Software

CCleaner
A great free registry cleaner
Rootkit Revealer
Software that searches for rootkits on your system
This is advanced software, if your not sure how to use them, please call Silvergateway.

Windows Alternative

Want to find an alternative to Windows? Here are a few Linux options for you adventurous types.
KNOPPIX
A Bootable Linux CD, safe for anyone to use
Ubuntu One of the most popular Linux distributions
For other popular Linux Distros head to DistroWatch.com for the latest news on the Linux & BSD communities.

Great Free Software

OpenOffice Free office suite
CDBurnerXP
Free CD burning software

Internet Hoaxes

WARNING: Don't fall prey to someone's scam. This site lists all known Hoaxes.
Hoax Busters
Here are a few quick points to remember about e-mail.

1. If you don't know the person who sent you the e-mail chances are its a Hoax.

2. Do not hand out personal information.

3. DO NOT CLICK THE LINKS IN QUESTIONABLE E-MAILS

4. If a company that you deal with wants you to update your personal information, call them.

Silvergateway Computer Services
With over 15 years experience servicing your computer problems Silvergateway is the trusted source for quality computer service work. When things go wrong you can count on us to get you back up and running.

Silvergateway Computer Service

Silvergateway has several service options that will fit your needs:

  • On-site service for busy people that don't have time to run out and drop off their computer.
  • In shop service that is quick & convenient, offered at extra savings
  • Spring cleanup service that offers a quick fix to keep you up and running
  • Format & reload, when you just need a fresh start
  • Data Recovery options for when things go really bad
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  • St. Lawrence - Business Systems Programmer Analyst
  • Genesys technology training - A+ internetworking professional certified
  • Apple Macintosh Inc. - OS, Systems, Networking, Application Trained (1995-2002)
  • Cisco CCNA Trained
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Spring Cleanup

Just like your car your computer needs a little tender loving care to keep it running at its peak performance.  Our Spring Cleanup is the perfect way to get the dust bunnies out, remove any unwanted software, and have you back up and running in no time.
  • Blow out all dust on system components that cause over-heating
  • Check for Spyware & Viruses
  • Check hardware components (Hard drive & Ram)
  • Defragment system hard drive
  • Take note of any serious system problems
If anything unusual crops up in our tests, we will call & inform you, and offer our recommendations.
Only $45

 

System Wipe-out

Sometimes operating systems get bogged down with extra software, whether its viruses & spyware, or otherwise.  At these times it simply makes more sense to backup your data, wipe out the system and start fresh.
  • Backup all of your data (Photo's, Music, e-mail, favorites, etc)
  • Backup your current drivers
  • Test & scan your hard drive & Ram
  • Format your hard drive
  • Reinstall your operating system
  • Restore your data

NOTE: We can not work on your computer if you do not have a valid user license for your Windows operating system.  There is a $25,000 fine from Microsoft for pirating their software.
If you wish to switch to a Linux operating system, we can install that for you if you would like, at no additional charge.
We make every attempt to backup all data on your system.  Unfortunately we are unable to take responsibility for anything that may inadvertently get missed.
You are responsible for installing your own application software.

Only $95

 

Data Recovery

No one likes to think about it, but hard drives die, and data gets lost.  The only way to prevent this is to do regular backups AND CHECK THEM!!!!
We use some unique and complex tools to try and recover data.  We have had very good success with this for our clients, but sometimes even our tools are not enough to recover data from badly corrupt or damaged drives.
This is why we partnered up with one of the best data recovery services available, Drive Savers

Why are we better then your average computer tech?

  • We use some very special software to recover lost data
  • We diagnose the situation before you bring the drive to us
  • We know when its time to call in the pro's to save your data
    • If your drive is ticking or making noise while it's on, you need Drive Savers.  Any attempt to recover the data without a clean room and extremely highly trained technicians will result in data corruption or loss.
    • Dead drives that will not power on will need to be taken apart and have their logic boards replaced to get them functioning again.
    • Drives that have taken physical damage, will also need special help (Fire, Water, Drops, or any other mishaps.)
  • What we can recover data from
    • Corrupt Windows installs
    • Unbootable systems
    • Virus infections
    • Lost or deleted partition tables
    • Drive formats
    • Drive corruption
Fee of $150 minimum or $45 an hour, whatever is greater
No charge if sent to Drive Savers

 

General Troubleshooting

On-site Support

Sometimes you're really not sure whats wrong with your system, you just know its not working correctly and want it fixed.  We can diagnose the problems and get them fixed for you.  Drop your system off at Silvergateway, and we will troubleshoot and most times have your computer back to you the next day.

In our world of tight deadlines and hectic schedules we don't always have time to drop off our computers at the local shop.  Silvergateway Services the greater Peterborough area and will come to your door to get that system up and running.

Only $45 an hour
Only $75 an hour

*All prices assume that the client has dropped thier computer off with Silvergateway. Onsite service work is charged at $75 an hour, starting from the time service tech leaves until the service tech returns.

Last Updated on Friday, 08 May 2009 05:52
 
© Silvergateway, 2009
Bethany, Ontario, Canada
(705) 277-9964
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